Call Center

0850 202 1 202 Vakıf Katılım Call Center is with you at all times!

You may carry out many banking transactions that you can make on our ATMs through calling Vakıf Katılım Call-Center by only a phone on 7 days 24 hours.

  • You can assign your Internet/mobile and card passwords by dialing your phone.
  • You can get detailed information about our products and services beside banking transactions through connecting customer service.
  • Your registered information on our Bank is verified by the security steps. Therefore, make sure that your information is up to date. If not, please update your information via our Branches.
  • Do not share with anyone customer number and password you use in call center.
  • Do not use mobile passwords easy to guess by others such as your mobile phone number, date of birth and consecutive numbers as determining your password.
  • Do not write down your password anywhere, do not save on computer or scanner.
  • Please use your password only by dialing. Do not share it in oral or written form with others, stop talking and notify our Bank.
  • No one should know your mobile banking password which provides security and secrecy of your transactions except you, even your Vakıf Katılım Customer Service Representative
  • Please dial passwords personally on phones which belong to others or in public domain, be sure to dial the right number. After the conversation, be aware of that your password was not be saved on the phone memory.
  • Your call is being recorded to ensure quality of customer service.