GSM Operators, from 1st of April 2016 onwards, will start using 4.5G mobile communication infrastructure systems for customers with compatible SIM cards and mobiles.
Our customers who swap their SIM cards with the new SIM cards compatible with 4.5 G may stop receiving one-time passwords sent through SMS while entering the Internet and mobile banking channels, due to banking applications attached to official regulations.
In case of not receiving one-time SMS password while entering Internet and mobile banking;
From our call center
You can give approval to receive one-time pad via SMS.
Apart from the communication channels mentioned here, please do not trust people who may ask for information from you via SMS, e-mail and telephone calls.
You can send your personal account opening request via nearest Vakıf Bank Branches!